1. Company and Website Operator
WeightScale.my is operated under Bizcloud Asia Sdn Bhd. References to “we”, “us”, “our”, “WeightScale.my”, or “Bizcloud Asia” refer to the website operator, its authorised staff, and business representatives.
Privacy Policy
Privacy Policy
This Privacy Policy explains how WeightScale.my, a weighing scale solution brand under Bizcloud Asia Sdn Bhd, collects, uses, protects, and manages information submitted through this website.
2. Information We Collect
We may collect your name, company name, phone number, state, email address, product or service interest, message content, and any other information voluntarily submitted through enquiry forms, WhatsApp, email, phone calls, or other business communication channels.
3. How We Use Information
Information may be used to respond to enquiries, prepare quotations, arrange product consultations, provide after-sales support, coordinate delivery or service requests, improve website content, and communicate about weighing scale products, POS integration, calibration, or related business solutions.
4. Business Communication
By submitting an enquiry, you agree that Bizcloud Asia Sdn Bhd may contact you using the details provided, including by phone, email, or WhatsApp, for legitimate business follow-up related to your enquiry or customer relationship.
5. Disclosure to Third Parties
We do not sell your personal information. Information may be shared only when reasonably necessary with authorised staff, service providers, delivery partners, technical support partners, payment or accounting providers, legal advisers, regulators, or authorities where required by law or to protect our rights.
6. Data Security
We apply reasonable administrative and technical safeguards to protect enquiry information. However, no internet transmission, email, or electronic storage method can be guaranteed to be fully secure, and users submit information at their own risk.
7. Cookies and Website Data
This website may use basic technical cookies, server logs, analytics tools, or similar technologies to understand website performance, prevent spam, maintain security, and improve user experience. Browser settings may allow you to control or block cookies.
8. Data Retention
We may retain enquiry and transaction-related information for as long as necessary for business records, customer service, legal compliance, dispute management, accounting, security, and legitimate operational purposes.
9. Access and Correction
You may contact us to request access to or correction of personal information submitted to us, subject to identity verification, operational limitations, legal requirements, and our legitimate business record obligations.
10. Legal Protection
Bizcloud Asia Sdn Bhd reserves the right to use, retain, disclose, or preserve information where reasonably necessary to comply with laws, enforce agreements, investigate misuse, prevent fraud, protect website security, recover debts, or defend legal claims.
Privacy enquiries
For privacy-related questions, contact Bizcloud Asia Sdn Bhd through the official WeightScale.my email channel.